Open your airline’s official claim form, send your booking details and a short claim letter, wait up to 8 weeks, then escalate free via ADR or CAA PACT if needed. Check the entry rules for your next trip on TravelRulesCheck.
Five steps. No claims-company fee. Keep the full amount.
It's free, and you keep 100% of your compensation.
Open your airline’s claim formUse the calculator result when we have a verified link.
From the calculator result. Edit only your own details.
Adds a reminder for 8 weeks' time to your phone or computer calendar.
Open your airline’s official claim form, send your booking details and a short claim letter, wait up to 8 weeks, then escalate free via ADR or CAA PACT if needed. Check the entry rules for your next trip on TravelRulesCheck.
Use the calculator result when we have a verified link.
Booking reference, flight number, date, passenger names, and what went wrong.
From the calculator result. Edit only your own details.
Adds a reminder for 8 weeks' time to your phone or computer calendar.
The Civil Aviation Authority's Passenger Advice and Complaints Team (PACT) can review your complaint for free. It gives the airline its view and asks it to act, but it can't make the airline pay.